We use certain cookies to make sure that our Websites and our Services are easy, secure, and safe to use. Without these cookies, the Services that you have asked for (such as secure Websites and Services), would not be possible. This category of cookies includes:
» Cookies that identify or authenticate our users to ensure that our Service is secure;
» Cookies that temporarily store certain user entries ;
» Cookies that store certain user preferences (such as your language choices).
• Provide, improve, and secure our Services;
• Establish and manage user accounts, such as your “My Profile”;
• Display the public fields of your profile to your potential partners, including recent login date, user name, photos, videos, and other profile content;
• Provide customer support, troubleshoot issues, manage our Services, and respond to requests, questions, and comments;
• Process transactions;
• Communicate with you about our Services, including order confirmation, refund, and renewal processing, notifying of potential partners for our Service, Service announcements, and administrative messages;
• Communicate with you regarding promotions, including newsletters, new product offerings, special discounts, and event notifications. Our communications may include advertisements and other third-party promotional materials, campaigns, and tools.;
• Conduct market and consumer research and trend analyses;
• Enable posting on our blogs, forums, and other public communications;
• Perform accounting, auditing, billing, reconciliation, and collection activities including collecting on outstanding and past due account balances;
•Prevent, detect, identify, investigate, and respond to potential or actual claims, liabilities, prohibited behavior, and criminal activity
• Comply with and enforce legal requirements, agreements, and policies;
• Achieve purposes for which we provide specific notice at the time of collection; and
• For any other purpose with your consent.
One of the methods we use to communicate with you in connection with KJLEMON’s Services may be by telephone or text message (including any wireless number you may provide to us). For example, you may sign up for a text messaging service (“SMS Verification”) which enables KJLEMON to verify your phone number via a confirmed text message and display such verification in your public account (as a security measure for your potential partners’ benefit). If you would rather not receive telephone calls or text messages from us, you may change or delete your number from your account preferences page(s) or ask to be removed from our contact list if you receive a call or text message from us. If you want to opt out of the SMS Verification service, please send us an e-mail at report@kjlemons.com any time any time. Please note that we or one of our service providers may contact you by telephone in connection with an outstanding and past-due balance on your account. Opting out of receiving telephone calls will not prevent you from receiving calls related to an outstanding balance.In addition to the uses outlined above, by accessing or using our Services, you agree to allow us to anonymously use the information from you and your experiences to continue our research into successful relationships. This research, conducted by psychologists and behavior research scientists, may be published in academic journals. However, all of your responses will be kept anonymous, and no personal information will be published.• With current and future organizations that are part of our network of organizations for the purposes described in this Privacy Policy, including with your consent.
•With affiliated and unaffiliated service providers who help us perform and deliver our Services, subject to confidentiality agreements, including customer care agents; technology assistants; service fulfillment; form processing; website management and hosting; information technology and security; email and newsletter delivery; marketing vendors; auditing; collection agencies; and credit card processing.
• With third parties such as advertising partners, including direct partners and advertising networks, and corporate sponsors;
•With the appropriate authorities if we believe disclosure is necessary and appropriate to prevent physical, financial, or other harm, injury, or loss, including to protect against fraud or credit risk.
• With legal, governmental, or judicial authorities as instructed or required by those authorities and applicable laws, or to a legal activity, such as in response to a subpoena or investigation of suspected illicit or illegal activities, or where we believe in good faith that users may be engaged in illicit or illegal activities, or where we are bound by contract or law to enable a network partner to comply with applicable laws;
• With necessary third parties in connection with, or during negotiations for, an acquisition, merger, asset sale, or other similar business transfer that involves all or substantially all of our assets or functions where personal information is transferred or shared as part of the business assets.
• With your consent or at your direction, such as when you choose to share information or publicly post content and reviews (for example, social media posts); and
• With persons of your choosing and at your discretion, should the Services you are subscribed to allow that functionality.
We may use third-party advertising agencies or other service providers to serve ads on our website on behalf of KJLEMON. These companies may employ cookies or pixels to measure advertising effectiveness. Any information that these third parties collect via cookies and pixels is anonymous.
We may also share your personal information (such as your IP address, device identifier, or hashed email address) with third-party advertising companies to allow these companies to deliver relevant advertising to you.
We will only share your information with third parties in the ways defined in this Privacy Policy.
We only accept registrations to our Services from users who are 18 years or older (or the age of majority in applicable jurisdictions). If you believe that we may have collected any such personal information through our Services, please notify us as specified below and we will endeavor to delete that information from our systems by applicable law.
We may also use advertising services provided by third-party platforms (such as social networking and other websites). For example, we may provide a hashed version of your email address or other information to help us find audiences that are likely to be interested in our Services.
We store information in a combination of electronic storage facilities, paper-based files, and other records. While we cannot guarantee your personal information is completely secure at all times, we have administrative, organizational, technical, and physical security measures in place to help protect against the loss, misuse, and alteration of the information collected and processed. These measures include the use of firewalls, digital certificates, Security Socket Layer (SSL), and encryption technology during credit card transactions and administrative access to site data, as well as other proprietary security measures that are applied to all repositories and transfers of user information.
We do not process or respond to web browsers “do not track” signals or other similar transmissions that indicate a request to disable online tracking of users who use or visit our websites. You may, however, disable certain tracking as discussed above (e.g., by disabling cookies). Please consult the “Help” section of your internet browser for more information.
You may be able to access your account or the content of your account from third-party websites, such as social networking sites (e.g., Facebook), by way of various applications. These services will authenticate your identity and provide you with the option to share certain personal information with us such as your name and email address to pre-populate our registration form. The privacy policies and practices of such sites in connection with information you disclose on such sites may differ from the practices of KJLEMON as outlined in this Privacy Policy. We are not responsible for the privacy policies or practices or the content of any other websites that may provide access to, or be linked to, or from, our Services, including that of any social networking sites. Please be aware that, should you choose to use the Facebook or Apple login feature for your KJLEMON account, you should not permit other people to use your Facebook or Apple accounts or give other persons your login information for those websites. (See also Terms & Conditions, Section 2(e) (“Exclusive Use”).)
You may use the following options for removing your information from our e-mail database if you wish to opt out of receiving promotional emails.
1. Click on the "unsubscribe" link at the bottom of the e-mail; subscriptions@kjlemons.com or report@kjlemons.com
2. Send mail to the following postal address letting us know which promotional e-mails you wish to opt out of:
KJLEMON LLC.
P.0 BOX 7180
MORENO VALLEY, CA 92555
3. For the KJLEMON Service, select our Help link from your account home page and search our FAQ's to find the answer you are looking for, or send us an e-mail at report@kjlemons.com and our Customer Care agents will be happy to assist you; or
4. For any Services that allow you to control which e-mails you receive, go to the Notifications page, and uncheck the undesired promotions.
KJLEMON provides users the following options to access, delete, correct/update, or delete information previously submitted to us. KJLEMON requires that some personal information updates (such as date of birth changes) be processed by our customer care group for verification purposes and to protect other members. In order to make such personal information updates, please contact Customer Care at subscriptions@kjlemons.com for further assistance.
If you would like to submit a request to access your personal information in accordance with applicable law, you can do so by: (i) clicking on this link, signing in to your account on the linked webpage, and following the instructions to request a copy of your personal information, or (ii) filling out the online Customer Care form available at this link. Please specify in your request the details you would like to know, including any specific pieces of personal information you would like to access.
Please note that your right to know can be exercised without justification and free of charge. However, we may request a fee, notably when requests are unfounded, excessive, or have a repetitive character. We are not required to provide access to personal information more than twice in 12 months.
If you are a Free member user (as defined in our Terms and Conditions of Service) and have no unused virtual goods purchases reflected in your account, you can log into your account on our website, select Data & Settings, Profile Visibility and click “here” or click directly on this link to delete your profile and the data contained in your profile. Please note that this deletion on your own is only possible on our website and not in our apps. If you cannot log in on our Website, you need to submit a data deletion request using the link below.
If you are a Premium member or Basic user (as defined in our Terms and Conditions of Service) or a Basic member who has unused virtual goods purchases in your account, please submit a data deletion request using the link below.
To submit a data deletion request, you can fill out the online form available at this link
All members may update or correct certain personal information directly in their account (e.g., email address, settings). Other personal information updates and corrections (e.g., d a t e of birth) must be processed by our Customer Care team for verification purposes. In accordance with applicable law, we may not be able to update personal information if we are unsuccessful in verifying your identity or the accuracy of such information. To request a correction/update of any personal information that cannot be self-updated, please contact our Customer Care team at this link
To protect your privacy, we must verify your identity to process your request for access to specific data, and to correct or to delete data. To do that and if you are a Free member user, Basic member or Premium member, please log in and send us your request through one of the contact links above. If you maintain your KJLEMON account with a unique KJLEMON email/password combination (rather than Facebook or Apple login), you may be asked to re-input your login credentials as an additional verification step. If you maintain your KJLEMON account through Facebook or Apple login, then you may be asked to verify your identity by providing certain information, including but not necessarily limited to your profile ID or email address associated with your account, and your service password (that is not your login password), date of birth, or zip/postal code associated with your account.
If you request your data through the customer care form, we will request certain account information to verify your identity which may include the following: the email address associated with your profile, your profile ID, and your service password (that is not your login password), your date of birth, and/or your zip/postal code. Your profile ID and service password will be assigned to you when you register for our Service. You can access these at any time in your online profile on our website in the section entitled“My Data & Settings” > “Manage Profile”. If you cannot provide us with such information, we will ask you to provide other account information to verify your identity.
We will make good faith efforts to provide you with access to, correct, or delete your data when you request it, but there may be circumstances in which we may not provide access to, correct, or delete data as allowed by law. For example, we are not required to correct or delete personal information needed to provide a service you’ve asked us to provide, to detect fraudulent or illegal activity, for bookkeeping or tax purposes (e.g., transaction data), if your identity could not be verified, or data that is required for legal purposes. Also, we are not required to provide access to information that contains legal privileges, if your identity cannot be verified, or where the information would compromise others’ privacy or other legitimate rights, like intellectual property rights. If we determine that your request for access, deletion, or correction should be denied or restricted for any reason, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries.
If you wish to designate an authorized agent to request on your behalf, please let us know when you make your request. You can designate an authorized agent to request on your behalf if: (i) the authorized agent is a natural person or a registered business entity, and (ii) you sign a written declaration that you authorize the authorized agent to act on your behalf.
If you use an authorized agent to submit a request to exercise your right to know or your right to request deletion, please take the following steps:
- Mail your written declaration authorizing the authorized agent to act on your behalf, certified by a California notary public, to this address: KJLEMON LLC : Data Request , at P.O BOX 7180, MORENO VALLEY, CA 92552 and,
- Provide any information we request as described above and/or in our response to verify your identity.
If you provide an authorized agent with power of attorney, we will respond to any request from such authorized agent without the steps above.
Any access, deletion, or correction requests that can be processed by us will be done within 45 days from the date we receive your request unless we notify you that an extension is required. In the case of an extended completion period, we will process your request within 90 days from the date of your original request. If we are unable to satisfactorily verify your identity, we will not be able to process your request.
You may appeal any refusal by KJLEMON to act on a request under this section by responding to KJLEMON’s email which includes the refusal language.
We will not discriminate against you for exercising your rights and choices. Some of the functionality and features of our Services, however, may change or no longer be available to you.
We retain your personal information for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable legal obligations and based on the criteria set out in this Privacy Policy. Except for information required for accounting or record-keeping purposes, we will generally delete your personal information automatically as follows:
• For Free Memberships (as defined in the Agreement) we will automatically delete your personal information after 2 years of inactivity.
• For Free Memberships with unused Match Unlock purchases, we will retain your personal information for 2 years after the Basic Membership becomes inactive (i.e., after your last log-in), or at the latest 4 years after the date of your last Match Unlock purchase, whichever is earlier.
• Basic and Premium Membership data will continue to be stored for the duration of the membership unless you request deletion of your profile if there is no statutory storage obligation that applies to that information. If your data is subject to a mandatory storage period, we will ensure that this information is isolated and stored until the expiration of the mandatory retention period. Once your Premium Membership is over, your Premium Membership will be converted into a Basic Membership. In this case, the description above relating to the retention period of Basic member data will apply.
Your personal information may be processed and stored outside of the jurisdiction or country in which you reside by us, an affiliate, or an unaffiliated service provider for the purposes set out in this Privacy Policy and, under the laws of these other jurisdictions, in certain circumstances, foreign courts, law enforcement agencies or regulatory agencies may be entitled to access your personal information.
For retention of specific categories of personal information, please review our Supplemental Privacy Policy.
Section 15 of this Privacy Policy applies only to California, Virginia, and Colorado residents.
You can find an exhaustive list here of the categories of personal information KJLEMON has collected, used, and/or disclosed, the business or commercial purposes for which such information was collected, the categories of third parties with which we share your personal information, and our retention periods for each category of personal information collected
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact us at the address or email address listed above.
If you have any questions about this section or about exercising your rights described above, you can contact us by mailing us at:
KJLEMON LLCP.O BOX. 7180
MORENO VALLEY, CA 92555
Or you can reach us by email at: privacy@kjlemons.com
Copyright © 2023 KJLEMON, LLC. All Rights Reserved. KJLEMON, and other marks, colors, and images are registered and common law trademarks of KJLEMON, Inc. Other trademarks and brands are the property of their respective owners.
